Custom Embroidered, Printed or Decorated Product Return Policy
Due to the personalized nature of these items, all sales are final.
Return Policy for Defective Items:
- Returns or exchanges are only accepted if there is an immediately discovered defect in the garment.
- Any claims for defects must be submitted within 3 days of receipt of the product.
- To qualify for a return or exchange:
- The defect must be reported in writing, accompanied by photographs, to info@tmthreads.com.
- The item must not have been worn, washed, or altered in any way.
Terms and Conditions:
- After the 3-day period, no returns or exchanges will be accepted under any circumstances.
- Defects caused by improper handling, washing, or use are not covered under this policy.
By placing an order, you agree to these terms and conditions.